Do you know about the Sue Weaver C.A.U.S.E.? If not, it’s time you learn!

By Doreen Koronios

Sometimes those of us in the risk mitigation business need to step back from the day-to-day grind to remember that the work we do affects the lives of millions of people every day. It is a serious business with serious consequences if not conducted properly.

Simply stated, bad hires – including permanent, temporary, contract, and vendor workers – cause serious problems!  We too often take for granted that our workplace is a safe environment and that workers who come to our homes are reputable and have been properly screened.  This, unfortunately, is not always the case.

One example is what happened to Sue Weaver.  On August 27, 2001, Sue Weaver was brutally raped and beaten to death by a twice convicted sex-offender hired to do service work in her home. Sue had contracted with a major department store to have the air ducts in her home cleaned.  The department store did not conduct criminal background checks on those workers they sent into their clients’ homes.

Sue’s life is over. Had a criminal background check been done, Sue might still be alive today. Created by Sue Weaver’s sister, Lucia Bone, the Sue Weaver C.A.U.S.E.’s mission is to promote Consumer Awareness of Unsafe Service Employment and to educate employers on the moral and legal obligations for criminal background checks and how they work.

CARCO has a profound respect for the mission of the Sue Weaver C.A.U.S.E., and is proud to announce that we are Sue Weaver C.A.U.S.E. Certified!  This Certification is an honor given to companies who demonstrate the integrity demanded by The C.A.U.S.E., and who also apply strict background standards when working with service providers seeking certification.

CARCO is also working with C.A.U.S.E. to design and deliver the technology platform that will make it easy for C.A.U.S.E. Certified companies to demonstrate their commitment and to maintain compliance with C.A.U.S.E. standards. When complete, this secure Web-based platform will allow any C.A.U.S.E. Certified background provider to easily upload individual certification information and pictures which will allow the companies and consumers who rely on C.A.U.S.E. Certification of workers to look up and independently verify claimed Certifications.

Partnering with the Sue Weaver C.A.U.S.E. is another commitment by CARCO to continually provide quality of service and state-of-the-art technology to enhance our clients’ screening programs.

For more information on CARCO’s C.A.U.S.E. Certified vendor screening program, please visit our website at  For more information on the Sue Weaver C.A.U.S.E., visit

A 2010 Hiring Trend Makes It More Important Than Ever to Accurately Screen Temporary Employees

By Doreen Koronios

The change in the economy over the last two years has increased the contracting of temporary workers, a trend that many believe is here to stay. The U.S. Department of Labor notes that employment of temporary workers is expected to grow 19% through 2018.

The positions in which companies use temporary employees have changed to include those of financial officers, health care workers, lawyers, IT professions, and even C-suite executives. Today, temporary workers have the same access to a company’s facility, files, and client records as permanent employees who have likely been background screened. Now more than ever, with this shift in the types of positions filled by temporary workers, screening all employees – temporary, contract, and permanent – is a vital element of the hiring process.

Case in point: In early 2009, Los Angeles county officials found themselves in a precarious, embarrassing situation. After discovering a convicted rapist had been working at one of its East Los Angeles health clinics for some time, the county was forced to suspend the contract for one of its largest providers of temporary employees, while also admitting to not knowing how many of the 2,000+ temporary workers employed at LA county hospitals and clinics had ever undergone criminal background checks.

The shift in the temporary workforce has put temporary employees in positions of power and influence like never before. They need to be treated in the same fashion as you would treat the permanent staffers they will work with every day. Therefore, the interaction between a company and its staffing agency should be a partnership.

Who is to blame when temporary employees are not screened? Some will blame the staffing companies but it ultimately is the responsibility of your company to ensure that any worker on your premises is properly screened. The staffing agency works for you and it is important to ensure that your temporary hires are subjected to the same high screening standards as your permanent staff. It is important for several reasons: to safeguard your company’s proprietary information, ensure a safe working environment, avoid costly lawsuits, and protect your company’s solid reputation.

For more information, visit and download CARCO’s white paper that explores the importance of screening temporary workers.

Are you overwhelmed trying to understand the different E-Verify federal/state/county requirements? If so, don’t worry – there’s an easy solution!

By Doreen Koronios

Stop feeling overwhelmed and don’t panic.  Help is here!  CARCO’s electronic E-Verify Program is the solution!

On January 1, 2010, new state and local E-Verify requirements went into effect in several states. How does your HR department keep up with the ever changing requirements? Fines for non-compliance are hefty. Recently, a Cincinnati based Food company paid a $536,046 fine as a result of a worksite enforcement investigation conducted by ICE. The investigation resulted in a raid of the facility and the arrest of 161 undocumented workers.

To assist businesses in understanding E-Verify, CARCO recently hosted an informational webinar with its new partner, myStaffingPro.The webinar was well attended with 64 participants who were very engaged and had many questions regarding E-Verify compliance. During the Webinar, CARCO’s Alan Gordon explained E-Verify and its implications for U.S. businesses, which included:

  • Explanation of E-Verify
  • Definition of who is impacted by E-Verify
  • Steps on how to automate your process
  • Tips on how to avoid penalties and fines

Get your E-Verify Facts straight. While it seems that using the E-Verify database is an easy process, there are many specific challenges that make it difficult to be complaint. Here are a few of those challenges that you might not be aware of:

  • Query must be initiated by third business day of actual start date
  • Tentative Non-Confirmation (“yellow light”) process is long and difficult to manage
  • False positives
  • No adverse action can be taken while employee is contesting tentative non-confirmation
  • Employees must be terminated if not authorized

What are the benefits of using CARCO’s automated E-Verify process?

  • Leverages Onboarding technology
  • Codifies the arduous tentative non-confirmation process in electronic workflow, eliminating your administrative  burden
  • Data flows through from previous steps in the process, eliminating duplicate data-entry
  • Real-time submission to DHS upon employer e-signing I-9
  • Tightly coupled with the electronic I-9
  • E-mail notifications for both I-9 and E-Verify system turns our solution into an “Active” system (as opposed to a passive one)
  • Escalation notices via e-mail if due dates approach and/or elapse

CARCO’s I-9/E-Verify specialists are standing by to help you with your process. For more information, call 1-866-557-5984 or email us at

Eliminating the Never-Ending Piles of Paperwork

By Doreen Koronios

Companies now, more than ever, are shifting to a paperless work environment. As I look at my own desk, bulging with piles of paper, it’s not hard to justify the ROI on making such a move. I must admit, I am a little “old school” about holding on to my files and printing copies of everything that I also file electronically.  But I’m finally at the breaking point as my workspace becomes smaller and smaller and my piles become higher and higher. I’m ready to embrace an e-friendly paperless environment!

In general, the first benefit that most companies expect when moving to a paperless environment is the reduction in the space needed to store the paperwork, printing costs, and the reduced work time involved in producing and filing the paperwork.

However, one of the most important benefits is efficiency. Let’s use the hiring process as an example.  How much time and effort on the part of the HR department is spent on a manual, paper-based hiring process?   In general, most companies have the following paper forms that must be completed during the pre-hire and post-hire process:

  • Employment Application
  • FCRA Authorization Form
  • Background Checks
  • Drug Testing Scheduling
  • Fingerprinting
  • Non-Disclosure/Confidentiality Agreement
  • I-9/E-Verify Form
  • W-4
  • Direct Deposit Form
  • EEOC Self Disclosure Form
  • New Employee Handbook
  • Company Policies
  • Benefits Enrollment Form
  • Exit Interview

That’s a lot of paperwork!  Manually filling these out takes a lot of time and leaves a lot of room for error and inefficiencies, which will ultimately delay the new hire process. Luckily for you, CARCO’s fast-track Onboarding Solution makes it easy to streamline the new hire process by eliminating manual, paper-based processes in favor of legal and complaint e-signature protocols.  Simply put, CARCO’s Onboarding Solution allows your applicants to enter their information and credentials directly into an online application or kiosk, thus eliminating the data entry – and ultimately the cost of labor and inefficiencies that you would typically incur.  Additionally, audits are a piece of cake and compliance is a lay-up! There is also an increased level of security as the applicant is responsible for the accuracy of the information.  It’s a win-win process for everyone involved!

Now is the time to look into a dependable e-friendly management process! Please contact us to see how CARCO can streamline your hiring process.

CARCO Takes Client Relationships a “Step Beyond”!

By Doreen Koronios

I know we promised to provide information on efficient, time saving, and cost effective hiring applications and processes.  However, I have decided to postpone that blog because a recent issue with a trusted vendor got me to thinking about the importance of superior customer service. The process of choosing a vendor and partner is usually a long one, consisting of an RFP process, presentations, and face-to-face meetings.  Making the right choice is so important because the wrong decision can be costly to a company and cause a great deal of interruption to daily business processes.

At CARCO, we take our responsibility as a trusted vendor and partner very seriously.  We are, in fact, a client driven company, and our corporate culture is based on this fact – from the Chairman right down the corporate chain!  We know that clients have more options than ever. That is why we strive for superior, rather than good, client relationships. We start with getting to know our clients and their needs and then focus on delivering what is of value to them. Our focus is to do everything possible to make our clients’ jobs easier!

As a matter of fact, we are so passionate about relationships that we recently implemented a company-wide Step Beyond Program to continually enhance relationships for our clients, co-workers, and our company. The Step Beyond Program is a pledge to CARCO’s clients to provide our Team with the training and support they need to provide the highest integrity and reliability of professional services.  And it is a pledge to CARCO’s employees to foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled.

Our Value Proposition to our clients is clear:  We provide 30+ years of client focused team management.  Our attention to detail (some say it is fanatical) and our ethical standards are so strong that we have never had a single complaint to the FTC in the 30+ years of processing background investigations! We pledge to our clients and employees to continually Step Beyond the norm when it comes to fostering relationships. Maybe that is why we have many clients who have partnered with us for 25+ years and many employees who have been with the company for 10+ years.

So the next time you are looking for a trusted vendor, tell them it’s the CARCO way or the highway!

Starting Out on a Positive Note

By Doreen Koronios

Happy New Year to our clients and friends and welcome to our brand new CARCO Blog! We have information to share and we are interested in hearing what you have to say also. Please let us know what issues are of concern to you in your hiring and risk mitigation processes. We are happy to share whatever information we have with you.

I am happy to say that it appears we are starting the New Year off on a positive note.  According to CareerBuilders’ recent annual forecast for 2010, 20 percent of employers are planning to increase their number of full-time, permanent employees and only 9 percent are expecting to cut back on personnel.

The survey has good news for the out of work who were laid off from their jobs. Among the companies who had lay-offs in 2009, 32 percent say they plan to bring back workers. Three-in-ten expect to either do so now or plan to do so in the first six months of 2010.

And there is good news for those who are of retirement age but are not yet ready to turn in their three-piece suits for bathing suits! Twenty-seven percent of respondents said they plan to retain their workers who are approaching retirement. Another 16 percent said they are likely to rehire retirees from other companies in 2010. Additionally, 10 percent are likely to provide incentives for workers at or approaching retirement age to stay on with the company longer.

With all this new hiring, perhaps it is time to re-assess your hiring process.  Tune in next week for information on how CARCO can help you start off the New Year with efficient, time saving, and cost effective hiring applications and processes!  In the meantime, we, at CARCO, want to wish you all a very happy and healthy New Year!